I wrote:I would hope/trust that Associates are picked up for/actively discouraged from using hand-over-hand ('knitting') and crossing the arm over the wheel to grip the inside of the wheel rim (Not sure what that's called...). I view these as bad habits. Am I correct in thinking that they would be picked up for this?
As per my previous post, I use a mix of steering techniques and would be happy to discuss (argue the toss) with any observer (but always be willing to listen and learn...) but I wouldn't knit or grip the inside of the rim to pull the wheel round. No one has commented on/agreed/disagreed my post above..!
So, for any observers out there, do you/would you pick up an associate for steering like this and, if so, what methods would you employ to correct it or, if not, why..?